If you have forgotten your password, follow the procedure below to reissue your password.
1. Click "Forgot your password?" on the login screen if you forgot your password.
2. Enter the email address you used when registering myfans and click the send button.
*E-mail addresses are case-sensitive, so please double-check that the address is correct.
*Microsoft mailers such as outlook, hotmail, live.jp, etc. may not be able to receive your mail due to security reasons on the Microsoft side. In such a case, please contact us and we will change your e-mail address.
3. A password reset notification will be sent to your email address. Go to the URL in the body of the e-mail and enter the new password you wish to set.
4. Please log in again using the changed password.