When to renew your monthly plan
Automatic renewal will be processed on the same day of the following month.
Example.)
Plan subscription is made on March 15, 2023 at 16:30
→Renewal will be processed at around 5:00 p.m. on April 15 of the following month.
Notes
- If you subscribe on the 31st and the following month is only through the 30th, your renewal will be processed on the 30th (one day earlier).
- Similarly, if you subscribe on the 29th, 30th, or 31st of the month, your February renewal will be processed on the 28th (or 29th in a leap year). The following months will be processed on the 28th or 29th.
*Please allow plenty of time to cancel and do so at least one day before the renewal date.
*We do not provide refunds for problems associated with cancellations made at times that overlap with the renewal timing.
At what point will payment be made?
Plan fees are settled at the time of application or automatic renewal of the plan subscription.
The timing of billing by plan is as follows
- When you subscribe to a plan for the first time
- When the plan is automatically renewed
When will you be billed?
The timing of the debit depends on the card you are using, so please contact your credit card company.
How to cancel a plan you are currently subscribing to
- Select
Account
- Select "Current plan"
- Select the plan you wish to cancel and click "Cancel Plan"
- Select the reason for cancellation and cancel your membership.
* If you cancel a plan, you will immediately lose access to the posts associated with the plan.
* No pro-rating or refunds will be accepted if you cancel your subscription in the middle of a subscription period. Please understand that.
* In principle, plans are automatically renewed. If you wish to cancel your subscription renewal, please cancel your plan manually by the day before the same day one month after the purchase date.
* Please note that the plan fee will be charged even if you re-subscribe to the same plan after canceling the plan. No refunds will be made in such cases.
Attention! If the previous month is a month ending on the 31st and the current month is a month ending only on the 30th, the renewal date is the 30th and you must cancel by the 29th.
Others
- There is no plan transfer function.
If you subscribe to a higher-priced plan without canceling your subscription, you will receive two payments, one for the lower-priced plan and one for the higher-priced plan. Please be aware of this. - A separate 5% purchase fee will be added at the time of purchase.